Your order is prepared carefully and delivered safely.

Every order you place from KsanaChoco is carefully handcrafted and lovingly packaged. We pay attention to every detail to ensure that our fresh products reach you in the best condition.

Shipping Process
📦 Order preparation time: 1-3 business days
🚚 Delivery time (within Turkey): 1-3 business days (may vary by region)
🌍 International shipping: We currently ship to a limited number of countries. Please contact us for details.

Cargo Company
Our shipments are made with contracted cargo companies. When your order is shipped, you will be sent a tracking number.

Free Shipping
🛍 Shipping is free for orders over 1,500 TL .

Fragile Items? No worries.
All our products are shipped in special protective packaging that will withstand the shipping process. However, in the rare event of damage, all you have to do is contact us — we guarantee a solution.

Do you have questions?